You Can Trust Audi Werks Service Team:

AudiWerks is the Springfield Massachusetts area’s premiere Audi+VW specialty service facility. We provide expert service for what we believe are the finest automobiles on the road. Our commitment to personalized service and customer value makes us a worthy alternative to the dealership.

AudiWerks is built upon these principles:

We know your car. We want to know you. AudiWerks is dedicated to keeping Audi's and Volkswagen's performing at peak efficiency and comfort. But our passion is assuring our customers of a spirited, safe, reliable ride, and a satisfying, sensible ownership experience.

Factory-Trained Technicians. Feel confident knowing Audi & Volkswagen Factory-Trained Automotive Technicians along with the highest quality equipment are utilized to maintain & service your vehicle. You can expect and get used to all work performed being completed and correct the first time! Pick up your vehicle feeling confident and content with the Audi Werks experience!

100% Customer Service Commitment. Expect 100% focus driven service. We are here to help you, and the Audiwerks Team is dedicated to Excellent Customer Service! Enjoy a high level of communication and time taken to clearly communicate details and our findings about your vehicle. We believe in prioritizing customers before their cars!

For Your Peace of Mind. Being a vehicle owner, you want to keep it in excellent working order and safe. Audiwerks exceptional team knows your vehicle better than anyone and will ensure you have peace of mind daily!

State of the Art Communication. Audiwerks has tremendous pride in our advanced technology in place for our customers. We offer real-time phone calls and/or texting for a high level of communication. We share our transparent digital estimates, multi-point inspections, digital video inspections/images and invoices all via email & text. Our payment system is state-of-the-art and invoices can be paid right from your phone.

Service Has Many Potential Benefits, some benefits include: